Processing time:

– local orders take 1-3 business days.

– International orders take 2-5 business days to process before they are shipped.

– You will receive a message once your order has been confirmed.

– Holidays & weekends are excluded. Please keep this in mind before ordering.

Shipping:

– local orders are shipped within 2-5 business days.

– International orders are shipped within 5-14 business days.

– International orders are ship via UPS.

Order Tracking

– If a tracking number is provided by the shipping carrier, we will update your order with the tracking information.

Pre-orders:

– Each pre-order item has a different delivery date. Please make sure you thoroughly read the product description before placing the order.

– Pre-order items are not applicable for rush or express shipping.

– Orders will start processing on date advertised on the website.

Customs & Duties:

– All applicable customs fees, taxes and duties are the sole responsibility of the customer. Please note that on rare occasions, customs agents may delay the delivery of some packages at their discretion. For more info pls contact your local custom office.